3 Simple Signs It’s Time For A Break

Even superheros need downtime. It’s just simply not possible to go 100 miles an hour each and every day – even if you love what you […]

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Healthy Boundaries… The foundation for personal freedom and flexibility

This week we celebrate Independence day in the United States and it has reminded me of the many conversations I have had lately about establishing and […]

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4 Things Airlines Should Do Immediately to Reverse Negative Customer Service Trends

  Welcome to the 2017 summer travel season. The airline industry has definitely started it off with a “bang” of bad press. With the recent issues […]

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Customer Service – It is YOUR Choice!

I was recently reminded that how or if you serve your customers is your choice as a business owner. We like to think “the customer is […]

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